Terms & Conditions

1. Terms & Conditions

• UFLIX sells products through its official website.
• Users must be 13 years or older.
• If under 18 years, purchases must be made with parent or guardian consent.
• All prices are displayed in INR and may include applicable taxes.
• Payments are processed securely through Razorpay.
• Orders are confirmed only after successful payment.
• UFLIX may cancel or refuse orders due to stock issues, pricing errors, or misuse.
• All content, images, logos, and materials on this website belong to UFLIX and cannot be copied or used without permission.
• Continued use of the website means you accept any updates to this policy.

2. Privacy Policy

• We collect basic information such as name, email, phone number, and delivery address to process orders.
• Payments are securely handled by Razorpay.
• UFLIX does not store card or bank details.
• Your information is used only to:
  • Process and deliver orders
  • Communicate order updates
  • Improve our services
• We do not sell or misuse your personal data.
• Information is shared only with payment and delivery partners when required.
• We take reasonable measures to protect your personal information.

3. Return & Refund Policy

• Returns are accepted only if the product is damaged, defective, or incorrect.
• Return requests must be raised within 7 days of delivery.
• Products must be unused, in original condition, and with original packaging.

Refunds

• Once approved, refunds will be processed to the original payment method via Razorpay.
• Refunds are usually completed within 5–7 business days.

Non-Returnable Items

• Products damaged due to misuse
• Items returned after 7 days
• Products marked as non-returnable

4. Contact Information